Frequently Asked Questions

The following questions/answers should help you in making your decision to travel with WAA. Guidelines may differ for each tour. We look forward to welcoming you aboard!

No, you do not have to be a member, but we do encourage membership so you are assured of receiving all future mailings. Once you travel with WAA, you are automatically added to our mailing list. However, some tours may be offered to members-only due to limited availability.

Yes, anyone can travel with WAA.

If we don't have the information up on our website yet, please call our travel department toll-free (888) 922-8728 and ask for information to be sent to you. Brochures are printed about 6-9 months in advance of the tour. Once you are actually booked on the tour, a packet of additional information will be sent to you. This information will include what to pack, hotel/ship information, inoculations needed etc.

By calling the WAA Travel Department and booking your reservation using a credit card. If you wish to send a personal check, we can hold your reservation until payment is received.

A confirmation letter from WAA will be mailed the day your reservation is received. A confirmation packet from the tour operator will arrive within two weeks of making your reservation.

It depends on the tour - all international travel requires a passport. Your passport should be valid for three months beyond your planned return date. Should you need to apply for a passport, please contact your local post office for an application. If your passport has expired and it was issued less than 12 years ago, you will just need a renewal form.

Again, it depends on the tour. If a Visa is required, an application form and directions for filling out the form will be sent to you.

An invoice is sent to you explaining all your charges once you sign up and then again when final payment is due.

You can - we do offer land only pricing which will include everything on the tour, except transportation to the hotel or on board ship, depending on the tour.

Yes, you can deviate either at the beginning or the end of the tour with a minimal air deviation charge. Our tour operator can also assist you with additional hotel nights etc.

Yes, many of our programs are offered weekly, although you wouldn't necessarily be traveling with a UW alumni group.

If we are not sponsoring a tour that you want to go on, we can still make the reservation for you and assist you in getting any of the group discounts and amenities.

All of our programs offer the benefit of low airfares as a result of specially negotiated airfares incorporated in our programs. However, these are not the fare levels from which our participant air carriers have established upgrade or award redemption allowances.

In order to utilize your mileage certificates, it would therefore be necessary for you to purchase the Land Only price for the tour and make individual air arrangements directly with the Frequent Flyer department of the carrier of your affiliation.

We strongly suggest however that you make every effort to purchase the same flight schedule as our group so that you will be able to take advantage of the group transfers and avoid incurring additional transportation costs at your expense.

An application for trip cancellation insurance will be sent from us to all confirmed travelers. This insurance is designed especially to protect you from trip cancellation penalties and provide baggage and accident/sickness coverage. You may reach Travel Insurance Services direct by calling (800) 937-1387.

Final documents will be sent about two weeks before departure. They are usually sent via UPS or Federal Express. As these documents require a signature and cannot be delivered to a Post Office Box, please advise if they should be sent to another address.

Please call Sheri Hicks or Liz Stern in the WAA Travel Department toll-free (888) 922-8728 or (608) 262-9521 or you can email us at SheriHicks@uwalumni.com.